Last updated: October 17, 2026
1. Shipping
Printed orders ship by tracked ground service within the United States. Expedited shipping is available at cost.
2. Local pickup
Free pickup in Tampa by appointment during studio hours.
3. Damage and errors
Report damaged pieces or printing errors within 5 days of delivery with photos. If the error is ours, we reprint at no cost.
4. Approved errors
Errors present on an approved proof are not eligible for free reprints, but we offer reprints at a discounted rate.
5. Returns
Because printed goods are personalized, they cannot be returned for change of mind.
6. Lost packages
We will help file a carrier claim and, where possible, reprint while the claim is processed.
Contact us
Paper Napkin Marketing Inc
301 West Platt St
Tampa, FL 33606
Email: contact@papernapkin.site
Phone: (480) 210-5033